Please note if your class was over 1 year ago, we will not be able to offer a replacement. You will have to retake the course to obtain the certificate. If a replacement certificate is ordered outside of the 1 year timeframe, that fee is nonrefundable but will go towards an upcoming class.
PLEASE MAKE SURE TO INCLUDE THE FOLLOWING INFORMATION IN THE “NOTES” SECTION WHEN PLACING YOUR ORDER: CLASS DATE AND LOCAION. IF YOU HAVE YOUR INSTRUCTOR’S NAME, PLEASE INCLUDE THAT AS WELL.
YOU MUST PROVIDE YOUR LEGAL NAME. IF YOUR NAME ON THE CERTIFICATE AND APPLICATION DOES NOT MATCH YOUR DRIVER’S LICENSE/STATE ID, YOUR APPLICATION COULD BE REJECTED.
PLEASE ALLOW US SOME TIME TO PROCESS YOUR ORDER AND VERIFY YOUR ATTENDANCE. ONCE YOUR ATTENDANCE AND COMPLETION OF THE COURSE IS VERIFIED, YOUR REPLACEMENT WILL BE SENT TO THE EMAIL ADDRESS YOU PROVIDE AT THE TIME YOUR ORDER IS PLACED. SHOULD WE HAVE ANY QUESTIONS ABOUT YOUR ORDER, WE WILL CONTACT YOU.